Shipping policy

Shipping Policy

Order Processing
We strive to process and dispatch orders as quickly as possible. Most orders are handed over to our delivery partner within 1–2 business days of order confirmation. Business days are Monday to Saturday excluding public holidays.

Shipping Timeline
Once dispatched, orders are typically delivered within 3–7 business days, depending on your location and courier partner operations.

Delivery Delays
While we aim to deliver within the estimated timelines, delays may occur due to factors beyond our control such as weather conditions, courier delays, or regional restrictions.

Order Tracking
After dispatch, tracking details will be shared via SMS or email so you can monitor your shipment.

Incorrect Address / Failed Delivery
Please ensure your shipping address and contact details are accurate at checkout. We are not responsible for delays or non-delivery due to incorrect information provided by the customer.